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Frequently Asked Questions
Please review our frequently asked questions before getting in touch. If you can't find the answer you're looking for, simply use the form below to submit your request.
Our dedicated support team is always here for you and will respond within 24 hours, weekends included.
Delivery times
Delivery times
All orders are processed and dispatched within 1 to 2 business days. Once shipped, standard delivery typically takes between 2 to 5 business days, depending on your exact location in the US or Europe
Shipping policy
Shipping policy
We proudly ship to the United States and Europe. To provide you with a premium experience, Sklyr covers all international duties and taxes. This guarantees a seamless delivery straight to your door with absolutely no hidden fees upon arrival.
Link to your shipping policy.
Returns & refunds
Returns & refunds
We want you to completely love your Sklyr pieces! If you are not satisfied with your purchase, we accept returns within 14 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags attached. Please contact us through the form below to initiate a return.
Link to your returns policy.
Delivery times
Delivery times
Once your order leaves our warehouse, you will receive a confirmation email with your tracking number. You can easily monitor your delivery through our 'Track Your Order' page. Please note that tracking updates may pause temporarily while your package clears local customs.
Link to your offers page.